Friday, November 25, 2011

Find Out The Best Ways To Communicate With Social Media Fans

By Elaine Castillo


In our past issue, you found out the way to use Groups on Facebook for your business. In today's issue, we will discuss about the proper ways you should interact with your Fans and Friends from Facebook.

Although people are more or less aware of what correct Netiquette in social media management, the creation and development of Facebook has taken web interaction to a whole new level.

When it comes to Facebook marketing, there are a number of things you have to remember when responding to people.Each application that you used should be carefully assessed. Whether you use your Facebook account for personal or professional reasons, one should always remember that the internet shapes society. For some, Facebook and other social networks is even the basis of making or breaking relationships from employees ranting about their bosses online to wives finding out about her husband's affair.

Here are a few things to keep in mind when dealing with people online through Facebook, more so if you're using it professionally.

Remember That There Are Some Things That Meant To Be Private

Redundant as it may sound, this is the primary rule many people forget. You can post 'What's on your mind' on Facebook wall and virtually anything you want to say. However, remember that posting these things may turn out to be a big blunder on your part. Would you really want your customers or clients find out that you puke at last night's wild party? Or is that catty statement that was supposed to be an inside joke between friends worth the misinterpretation by others? Remember, the Internet is forever. Personal or professional contacts may stumble on these in the future. If you openly let others know about private things in your life, imagine the stress and even discredit that you could earn.

When Using Facebook for Business, Stop Publishing those Game Updates

Those game updates will make you look incompetent towards potential customers. If you admit that you play these games, well, at least don't have the updates posted on your wall. To you, it may seem like guilty pleasure. But for your potential customers, these may label you as unprofessional or even irresponsible. That's a big no-no when you're trying to establish solid integrity online.

- Stop Text Posting or Posting when it's not necessary

?Hd a frikng gud tym at d prty lst nyt? just doesn't sound well online. You're not posting updates on Twitter which is limited to only 150 words so why go cheap with your words? The same goes for drunk posting, posting gibberish or something too vague. In fact, stop posting just for the sake of posting. Although everyone is entitled to their own bit of cyberspace, these things have a tendency to get one other people's nerves in the long run. Needless to say, you wouldn't want to irritate your customers and clients.

- Choose Contacts Wisely

Don't forget that all your posts will appear on their news feeds. Even their Facebook friends will have the chance to view those posts. So it would be best if you only select contacts that are targeted. Primary contacts are ideal. Keep in mind that you only have 5000 limit for contacts so choose wisely. If you're running a Facebook page for business reasons, you shouldn't be too quick in approving friend requests. It would be best if you examine them first. It is unethical to befriend everyone and then de-friend them later on.

Make sure you look for your next issue soon. We will discuss about delivering value to your potential customers on Facebook.




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