As the owner of a small business, it is not in your best interests to waste time worrying about your computers or networks. Your job is to grow your business, and computers are just tools to help you do that. Increasingly, however, they are critical tools, in terms of both ongoing business operations and stored data, so they simply have to work. That makes it hard not to worry, especially if you do not have the resources to have a full-time IT Support person on staff. Happily, there is something that can ease your worries: managed IT services.
Managed IT services give you the benefits of a personal tech support relationship without the expense or personnel issues of a full-time employee, or the high per-hour charges of expensive computer consultants. You get the same or better support for your computers and networks for a standard monthly fee, so you can budget accordingly. Perhaps more importantly, you will have one less task to oversee personally.
One of the critical things managed IT services offers is ongoing maintenance. Many computer problems occur because security alerts or program upgrades are missed. With someone dedicated to keeping your systems up-to-date -- usually during the middle of the night, when it will not affect you or your employees -- you will only notice that sometimes your computers actually work better.
The true value of managed IT services comes into play when problems occur. Real-time monitoring of your networks can trigger remote troubleshooting efforts that can hopefully clear up any issues before they have a chance to affect your business. Anything that requires a hands-on visit will likewise gain from having a technician already acquainted with your particular system configuration.
Off-site backup is usually a part of any managed IT services offering, and this is a very valuable business insurance policy that all-too-many small businesses do without. If there is a fire or a flood, or any other crisis that physically damages your equipment, there is a good chance that the backup copies locked in a cabinet in the same office (assuming you made some) will also be damaged - possibly irrecoverably.
Small businesses have computer support needs just like larger businesses; to level the playing field, investigate Managed Services, and get the support you need at a price you can afford.
Managed IT services give you the benefits of a personal tech support relationship without the expense or personnel issues of a full-time employee, or the high per-hour charges of expensive computer consultants. You get the same or better support for your computers and networks for a standard monthly fee, so you can budget accordingly. Perhaps more importantly, you will have one less task to oversee personally.
One of the critical things managed IT services offers is ongoing maintenance. Many computer problems occur because security alerts or program upgrades are missed. With someone dedicated to keeping your systems up-to-date -- usually during the middle of the night, when it will not affect you or your employees -- you will only notice that sometimes your computers actually work better.
The true value of managed IT services comes into play when problems occur. Real-time monitoring of your networks can trigger remote troubleshooting efforts that can hopefully clear up any issues before they have a chance to affect your business. Anything that requires a hands-on visit will likewise gain from having a technician already acquainted with your particular system configuration.
Off-site backup is usually a part of any managed IT services offering, and this is a very valuable business insurance policy that all-too-many small businesses do without. If there is a fire or a flood, or any other crisis that physically damages your equipment, there is a good chance that the backup copies locked in a cabinet in the same office (assuming you made some) will also be damaged - possibly irrecoverably.
Small businesses have computer support needs just like larger businesses; to level the playing field, investigate Managed Services, and get the support you need at a price you can afford.
About the Author:
Robert Johnson is a freelance online writer focusing on technology and business issues. Managed Services, as well as IT Support, are of particular interest.
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