Why
Many businesses don't discover problems within the IT environment until the call center receives complaints concerning the website being down or another technical glitch has occurred. This is way too late to deal with the problem. It's much better to handle the problem earlier using applications which are designed for Server Management which will look for problems in the IT environment.
With these kinds of applications, a system or network administrator may be notified once the first signs of a problem shows up. This simply means the IT department will be able to react and solve the problem faster. In some instances, it can occur before the problem degenerates to a point where an end user would notice.
Application Performance Monitor
Probably the most powerful tools in Server Management is the application performance monitor. In many cases, an application specific issue is what's causing the end user to not have the ability to execute a transaction. This can occur even if the server hardware and operating system are operating normally with no problems detected.
In many cases, an application bug or another strange factor might cause an application to become unstable or not working at all. With this type of monitoring, an administrator or developer can be promptly notified if it detects that something is amiss. This is a great way to lower those downtime statistics and to improve the experience for the end user as well.
End User Monitoring
Another great method to detect problems using Server Management is by using End User Monitoring. This is a wonderful tool that too many companies avoid using even though it is quite simple to implement. With this kind of tool, the program will step through typical user transactions to make sure that the right output is received. It will also ensure that the output is received in a reasonable amount of time.
When the output is different than expected, or if the response time is very slow, that means the end user is currently experiencing a problem. Generally, this will not be a false alarm. A system administrator or developer will have to take a look at the IT environment immediately and find out what's wrong.
Where
The Server Management software is typically available on all of the most widely used platforms including Microsoft Windows Server, many distributions of Linux, some of the most popular Unix variants including Solaris and AIX, and MacOS. Most people running a commercial IT environment shouldn't have any problems finding a suitable piece of software to watch their servers and applications. If the application is running in Java, it can also run in any operating system for which the Java run-time binaries are available.
The end user monitoring apps can run on just about any system too. There are also businesses that provide this exact service with multiple locations all around the world so that customers can see if there is an outage that is only affecting customers in one area of the world.
Many businesses don't discover problems within the IT environment until the call center receives complaints concerning the website being down or another technical glitch has occurred. This is way too late to deal with the problem. It's much better to handle the problem earlier using applications which are designed for Server Management which will look for problems in the IT environment.
With these kinds of applications, a system or network administrator may be notified once the first signs of a problem shows up. This simply means the IT department will be able to react and solve the problem faster. In some instances, it can occur before the problem degenerates to a point where an end user would notice.
Application Performance Monitor
Probably the most powerful tools in Server Management is the application performance monitor. In many cases, an application specific issue is what's causing the end user to not have the ability to execute a transaction. This can occur even if the server hardware and operating system are operating normally with no problems detected.
In many cases, an application bug or another strange factor might cause an application to become unstable or not working at all. With this type of monitoring, an administrator or developer can be promptly notified if it detects that something is amiss. This is a great way to lower those downtime statistics and to improve the experience for the end user as well.
End User Monitoring
Another great method to detect problems using Server Management is by using End User Monitoring. This is a wonderful tool that too many companies avoid using even though it is quite simple to implement. With this kind of tool, the program will step through typical user transactions to make sure that the right output is received. It will also ensure that the output is received in a reasonable amount of time.
When the output is different than expected, or if the response time is very slow, that means the end user is currently experiencing a problem. Generally, this will not be a false alarm. A system administrator or developer will have to take a look at the IT environment immediately and find out what's wrong.
Where
The Server Management software is typically available on all of the most widely used platforms including Microsoft Windows Server, many distributions of Linux, some of the most popular Unix variants including Solaris and AIX, and MacOS. Most people running a commercial IT environment shouldn't have any problems finding a suitable piece of software to watch their servers and applications. If the application is running in Java, it can also run in any operating system for which the Java run-time binaries are available.
The end user monitoring apps can run on just about any system too. There are also businesses that provide this exact service with multiple locations all around the world so that customers can see if there is an outage that is only affecting customers in one area of the world.
About the Author:
Experience for yourself why IT pros throughout the world are choosing SolarWinds software rather than expensive and cumbersome alternatives. If you are searching for software to monitor server changes or anything of the like discover why some of the top of the line server monitoring software comes from SolarWinds.
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