The ITIL Expert certification has become the hardest IT related qualifications to secure. You will need months of dedication as well as a passion for IT Service Management. To become an ITIL Expert you'll need to initially successfully pass the ITIL Foundations exam after which you must achieve 22 credits from either a Lifecycle stream or an Capability stream and after that pass the challenging Managing Across the Lifecycle (MALC) exam. I am about to take you briefly through my path and what I completed to achieve my ITIL Expert certification. As I am in a management role I made the decision that the Lifecycle steam was the one I would personally follow. I'd preferably have liked to go along with the order of Service Strategy, Service Design, Service Transition, Service Operations and then Continual Service Improvement but the establishment I finished my training were not so good as organizing courses therefore I had tomix them up a bit.
I started on schedule with the Service Strategy and this courseI found exceptionally intriguing. Although the location was shocking I really do have a passion for strategy therefore I put that in the back of my head and concentrated on taking in as much information as feasible. The course is 3 days in length and you just need each minute of it. I made a decision that I would do the course and after that write the exam the next Friday which would allow me seven days to study and revise what I had learn't. My study approach as such paid off and I achieved 100% for the Strategy Exam, talk about getting a big head!! For certain I will let you in on my little study secret in the final analysis. Following strategy module I completed the Service Transition module which for me is one of interesting but is Three days of death by Powerpoint. From my know-how Service Transition is unconsidered generally in most corporations and yet it is the most important. I achieved 77% for this exam this was good as it bought me down to earth following the 100% for strategy.
After that was Service Design that was also an enjoyable course and also a slight slice of Powerpoint numbness but generally speaking challenging. Again very little organisations implement Design and the rewards can be seen when completing the program. The Design exam was almost impossible and I scraped through with 70% (the pass mark). On the other hand the venue where we were writing the exam was shocking. The examination is on the net and their Net connection was so sluggish it took Twenty minutes basically to open the exam! The connection kept dropping and we couldn't save our answers. I finally got a decent connection by using 3G card then just hurried through the exam with out checking anything simply because the very last thing I wanted to do was delay since this would damage my total program. Anyway I passed which was what is important. I managed to set up on-site training for Continual Service Improvement (CSI) so I was able to finish this program in one and a half days compared to three days. This course is much more a summary of each of the other modules. The examination was demanding but reasonable and I passed comfortably with 80%.
The very last module I completed was Service Operations that I found really easy. Service Operations appeared to be ITIL v2 in one and as I have been exposed to ITIL this became a walk in the park. The truth is I scarcely opened up a book for the exam and managed 90%. Last was the important beast, Managing Across the Lifecycle (MALC). It is a five day course and the exam comprises of all of the previous modules. I gave myself a couple of months gap before starting MALC and that I found was the most suitable time period, not too long to forget everything but not too short to be exhausted. MALC was really difficult indeed and I was givensome advice to read over all the modules however , direct attention to Service Strategy and CSI. I followed this advice but made a decision to also do Service Transition in a much more detail.
Ultimately, after Six months (a record I hope) I passed the MALC exam with 75% on the initial attempt. As MALC only has a 55% pass rate I found myself pleased with this ultimate result. So after Six months I have successfully completed my ITIL Expert Certification and i'm now happily working with what I learned in my most recent working environment. With commitment you to can obtain your ITIL Expert certification, make it a goal, put your nose down and go for it! Oh yes precisely what's my study secret? Utilize the Van Haren summaries with the exams. These are just compacted versions that a person can read through within an hour or two and are generally excellent to revise right before the exam. Make use of your class notes and the text book to go into detail after which you can make use of the summaries to link everything with each other.
I started on schedule with the Service Strategy and this courseI found exceptionally intriguing. Although the location was shocking I really do have a passion for strategy therefore I put that in the back of my head and concentrated on taking in as much information as feasible. The course is 3 days in length and you just need each minute of it. I made a decision that I would do the course and after that write the exam the next Friday which would allow me seven days to study and revise what I had learn't. My study approach as such paid off and I achieved 100% for the Strategy Exam, talk about getting a big head!! For certain I will let you in on my little study secret in the final analysis. Following strategy module I completed the Service Transition module which for me is one of interesting but is Three days of death by Powerpoint. From my know-how Service Transition is unconsidered generally in most corporations and yet it is the most important. I achieved 77% for this exam this was good as it bought me down to earth following the 100% for strategy.
After that was Service Design that was also an enjoyable course and also a slight slice of Powerpoint numbness but generally speaking challenging. Again very little organisations implement Design and the rewards can be seen when completing the program. The Design exam was almost impossible and I scraped through with 70% (the pass mark). On the other hand the venue where we were writing the exam was shocking. The examination is on the net and their Net connection was so sluggish it took Twenty minutes basically to open the exam! The connection kept dropping and we couldn't save our answers. I finally got a decent connection by using 3G card then just hurried through the exam with out checking anything simply because the very last thing I wanted to do was delay since this would damage my total program. Anyway I passed which was what is important. I managed to set up on-site training for Continual Service Improvement (CSI) so I was able to finish this program in one and a half days compared to three days. This course is much more a summary of each of the other modules. The examination was demanding but reasonable and I passed comfortably with 80%.
The very last module I completed was Service Operations that I found really easy. Service Operations appeared to be ITIL v2 in one and as I have been exposed to ITIL this became a walk in the park. The truth is I scarcely opened up a book for the exam and managed 90%. Last was the important beast, Managing Across the Lifecycle (MALC). It is a five day course and the exam comprises of all of the previous modules. I gave myself a couple of months gap before starting MALC and that I found was the most suitable time period, not too long to forget everything but not too short to be exhausted. MALC was really difficult indeed and I was givensome advice to read over all the modules however , direct attention to Service Strategy and CSI. I followed this advice but made a decision to also do Service Transition in a much more detail.
Ultimately, after Six months (a record I hope) I passed the MALC exam with 75% on the initial attempt. As MALC only has a 55% pass rate I found myself pleased with this ultimate result. So after Six months I have successfully completed my ITIL Expert Certification and i'm now happily working with what I learned in my most recent working environment. With commitment you to can obtain your ITIL Expert certification, make it a goal, put your nose down and go for it! Oh yes precisely what's my study secret? Utilize the Van Haren summaries with the exams. These are just compacted versions that a person can read through within an hour or two and are generally excellent to revise right before the exam. Make use of your class notes and the text book to go into detail after which you can make use of the summaries to link everything with each other.
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Want to find out more about ITIL Exams, then visit my webblog site on how to choose the best path to become an ITIL Expert.
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